10 December 2024
Earlier this year we attended the AVS Annual Conference in Croatia, and two of the key takeaways were the power of industry collaborations (especially if they make the clients life easier!) and the importance of futureproofing when choosing new technology.
But now that contactless is so well established in the vending sector, what’s the next step for operators? Can they get more from this payment technology than just the sales? Can they build on the boost that cashless payment has already given them? We say yes!
Our clients want systems that are going to last, performing now and in the future as their operation grows, which is why we’re always looking for innovative ways to add value.
Proactively seeking out integrations that will benefit our clients has always been at the heart of our approach, and this is why we initiated a partnership with SB Software. We already knew that many of our clients use their Vendmanager software and so it made perfect sense for us to team up to make sure our products integrated seamlessly with each other.
Combining the sales-driving features of our payment systems with the machine management benefits of Vendmanager adds even more efficiency and insight for vending operators. It also improves the customer experience and maximises the potential of their investment
It’s been a collaborative project with product development needed on both sides, and the result is a joined-up solution for the client that can transform the potential of their whole vending operation. It ticks both the productivity and profitability boxes in one hit, and gives them improved visibility and control of their vending machine estate.
“One of our focuses at SB Software has always been to integrate technology for our clients to make managing their business as easy and efficient as possible. Collaborating with VMC on the integration with Vendmanager offers our collective clients greater business optimisation, so they can really maximise the potential of their operation.”
Simon Black, SB Software
“VMC and SB Software have more than 50 years of combined experience in the vending industry, so it made perfect sense to come together and integrate our systems to benefit the vending industry and our joint customers. Now operators can enjoy additional benefits like enhanced reporting and up-to-the minute visibility of their operation alongside their payment device, all delivered seamlessly in a fully integrated system.”
Laura Barwell, Business Development Director
We also know it’s also vital to have the right support team on hand and this is an area we know that we excel in because our clients tell us regularly! The VMC customer service team are a UK based friendly bunch who always go the extra mile to help and build great relationships with our clients.
We also like to stick around for the longer term too, we won’t just install the equipment and then leave you to it. Having a reliable and responsive support team on hand when you need them makes all the difference in keeping your operation running smoothly.
If you’d like to find out more about the VMC and Vendmanager integration or chat about how our payment systems could increase your sales, then please give give us a call.
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